Privacy Policy

Last Updated: August 2026

1. Information We Collect

• Personal Information: Full name, mobile number, email address, language preference, and trading experience level — provided during registration.
• Usage Data: Pages visited, time spent on platform, device type, browser, IP address.
• Marketing Data: UTM parameters, ad click IDs, referral sources to measure campaign performance.

2. How We Use Your Information

• To create and manage your trading account.
• To assign a dedicated Relationship Manager in your preferred language.
• To send account activation details and onboarding guidance.
• To improve our platform, content, and user experience.
• To comply with legal and regulatory requirements.

3. Data Sharing

• We do not sell your personal data to third parties.
• We may share data with trusted service providers (payment processors, CRM tools, analytics) who assist in operating our platform — under strict confidentiality agreements.
• We may disclose information when required by law or to protect our legal rights.

4. Data Security

• All data transmission is encrypted using industry-standard SSL/TLS protocols.
• Personal data is stored on secure servers with access controls.
• We conduct regular security reviews and audits.
• Despite best efforts, no system is 100% secure — we cannot guarantee absolute security.

5. Cookies & Tracking

• We use cookies and tracking pixels (including Meta Pixel) to measure ad performance and improve user experience.
• You can disable cookies in your browser settings, but some platform features may not work correctly.

6. Your Rights

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to inaccurate data.
• Deletion: You can request deletion of your data, subject to legal retention requirements.
• Opt-out: You can unsubscribe from marketing communications at any time.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes. After account closure, data is retained for a maximum of 5 years as required by financial regulations.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at support@tradebazaar.com or through the in-app chat support.